Frequently Asked Questions
Everything you need to know about bringing comfort and style to your home.
What is the standard shipping time for furniture and decor?
Most decor items are processed within 2-3 business days and delivered within 5-7 days. Larger furniture pieces may take 10-14 business days depending on your location.
Do you offer a return policy for home products?
Yes, Ashiyana Store offers a 30-day return policy for most items in their original packaging. Please note that custom-made or personalized items are non-returnable.
Are your wooden products sustainably sourced?
We take pride in our craftsmanship. All our wooden furniture and home accents are crafted using sustainably sourced timber and eco-friendly finishes.
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and secure UPI payments. We also offer interest-free EMI options for high-value furniture purchases.
How can I track my order status?
Once your order is shipped, you will receive an email and SMS with a unique tracking ID and a link to monitor your shipment in real-time.
Do you provide assembly services for large furniture?
Yes, we provide free professional assembly services for select furniture items in major metropolitan areas. This will be indicated on the product page at the time of purchase.